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Product FAQ

Do I need to water my Plant?
Yes, all care instructions for each plant type are included with the product.

Do Plants need sunlight? 
Yes. All our terrariums are made with living plants so they do need natural light. 50-80% ambient light is best, or a couple of hours of direct sunlight per day. Terrariums don’t like no natural light at all.

Will the plants get too big for my terrarium/planter? 
All the plants we use are very slow growing and as such it is highly unlikely they will grow too big for the terrarium or planter

What if my Plant dies?
If you notice within the first month of receiving your plants that it looks a bit unhealthy then please get in touch with photographs if possible. We look into the problem and do our very best to fix it for you. If you get in touch after this initial one month period, we may charge you for replacement plants and time in order to fix your terrarium up for you.

How do I care for my Air Plant?
Please refer to the Plant Care Guide that is included with your order.

There is mold on my plants. What do I do?
This is a sign that the plants are being over-watered. Carefully clean the mold off the plants and soil. Is the terrarium getting enough natural light if so move it to a brighter area. Refrain from watering the plants until the soil dries.

The leaves on some of the plants in my terrarium are yellow and/or mushy to the touch. What does this mean and what should I do?
This is a sign that the plants are being over-watered. Carefully remove the leaves from the plant and ensure that all compromised or dead plant matter is removed. Is the soil of the terrarium soaked or over-saturated? Refrain from watering the terrarium until the soil dries. Refrain from watering the plants until the soil dries.

The leaves on some of the plants are brown and/or crunchy. What do I do?
This is a sign that your plants are being under-watered. Carefully remove the leaves from the plant ensuring that all compromised or dead plant matter is removed.

The flowers on my orchid are spent. Is the plant dead?
Orchids shedding their flowers is a very natural cycle and does not mean that your plant has died. Orchids bloom and then shed their flowers after about a month or so. Once the flowers have died, remove the dried bloom from the terrarium. Next, prune the stem down to leaves of the plant and resume normal care routine. Make sure that the terrarium is in bright, indirect light for optimum re-bloom conditions.